Job administrative assistant in Cardiff, Wales at Ladybird Cleaning Services

Job Details

Company Logo Logo
Company Ladybird Cleaning Services
Company Website Hiring Organization
Company Address Cardiff, United Kingdom
Salary 25000 - 25000 GBP per ANNUAL
Job Location Cardiff, Wales

Job Description

Full Time

Senior Administration Co-ordinator

Start Date: Immediate

Permanent Position

Starting Rate: £12.00 per hour - equivalent to salary: £24,960 per annum.

Once fully trained after 3 months: £13.00per hour - equivalent to salary: £27,040 per annum.

Location: 1 Cardiff Road, Taffs Well, Cardiff, CF15 7RA

Working days: Monday - Friday

Working hours: 8:00am-5:00pm = 40 hours per week

Including a 30-minute lunch break each day plus a 15 minute break in the morning and another 15 mins in the afternoon or a 1 hour lunch time 8 hours per day = 40 hours a week

You are expected to:

Have excellent communication skills in both telephone and face to face

Have a great ability to build relationships with customers and staff.

Be numerate and IT literate

Have an excellent knowledge of Microsoft Word, Microsoft Excel and Outlook.

Be highly organised, methodical, consistent, an eye for detail, a great finisher and efficient.

Good presentation is essential

Managing conflicting priorities, work well under pressure and finish all daily tasks

Role and Responsibilities:

· Reception duties, including answering incoming calls and scheduling appointments

· Follow up on phone calls and contacts as appropriate

· Answer general emails and postal correspondence with customers and suppliers

· Processing of expenses and invoices

· Manage the bookings in the diary

· Filing and archiving accurate records

· Contact suppliers to negotiate prices

· Assisting with Health and Safety and HR function

· Negotiate new customer accounts and contracts

· Arrange travel routes and forward planning schedules of 5 cleaning teams, extract vehicle tracking reports, recording staff time sheets

· Manage any customers complaint procedure

· Organise and audit the company's systems, databases, and procedures

· Advertising new positions, interviewing and shortlisting candidates.

Your duties will also include assisting with:

Checking, recording and filing daily takings from teams, deliveries and pick-ups and Laundry Room

In Xero: Reconcile all payments received ie. bank transfers, cheques and cash

Invoice commercial cleaning, domestic cleaning and laundry customers

In Excel: Record all PDQ card, Cash and Cheque payments received

Check all laundry bills and sheets for any errors and make sure laundry customers have paid before leaving for a delivery

Calculating time sheets and recording hours worked ready for payroll

End of day cashing up

Liaising with staff and customers

Chase and manage debtors

Updating finance files

Promoting the company and the services it offers at every opportunity. Upselling.

Providing administrative support to the General Manager

Assisting and covering payroll and payments

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year


  • Day shift
  • Monday to Friday

Work Location: In person

Reference ID: Full Time Administration, Sales and Bookings Coordinator

Job Location

Cardiff, Wales

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