Job administrative assistant in Chelmsford, England at Mitie

Job Details

Company Logo Logo
Company Mitie
Company Website Hiring Organization
Company Address London, United Kingdom
Industry Building & Personnel Services
Sector Management & Consulting
Salary 25000 - 23000 GBP per ANNUAL
Job Location Chelmsford, England

Job Description

Job objectives and responsibilities

Salary ranges from £23,000 - £25,000 dependant on experience.

Applications are open for entry-level candidates or those with experience, with on-the-job training opportunities available.

  • Manage the Reactive and PPM (Planned preventative Maintenance) Work Order process with engineers ensuring that the contractual priorities and timescales are met.

Main duties

  • Comply with Health, Safety and Environmental policies
  • Achieve the highest standards of quality, service and presentation of the business
  • Effectively monitor delivery of reactive and PPM works and ensure contract KPI's are met
  • Allocate and dispatch reactive and PPM work orders to appropriate engineers
  • Ensure work orders are completed to meet the contractual timescales
  • Manage the relevant CAFM systems appropriately ensuring that sufficient information is captured for analysis
  • Escalate potential unavailability work orders to the supervisor
  • Ensure that labour resourcing is updated at all times that contains all the relevant contact details for their appropriate area
  • Answer all telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately
  • Manage all PPM activity from distribution to collation and closure
  • Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
  • Record Engineer Holiday records

· Update the compliance library with relevant certification · Raise POs as required for Engineering team requesting parts


Person Specification

  • Previous planning/scheduling experience desirable but not essential
  • Previous experience of customer facing role
  • Proven communication skills
  • Must be able to work to tight deadlines
  • Logical and methodical
  • Team player – Ability to work alone or as part of a team
  • IT literate – experience in quality & performance measurement systems
  • Flexibility / Adaptability
  • Attention to detail
  • Assertive Attitude

Job Location

Chelmsford, England

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