Job administrative assistant in Colorado Springs, CO at Colorado Springs Housing Authority

Job Details

Company Logo Logo
Company Colorado Springs Housing Authority
Company Website Hiring Organization
Company Address
Salary 3650.4166666666665 - 2918.9166666666665 USD per MONTHLY
Job Location Colorado Springs, CO

Job Description

The CSHA is dedicated to providing and sustaining quality affordable housing by being innovative, performance-oriented, and results driven.

We work to establish effective partnerships and sound fiscal practices to benefit the quality of life in the Pikes Peak Region.


To perform a variety of highly responsible and complex secretarial, administrative and/or clerical accounting duties in support of assigned department, division, or program; to coordinate and participate in office support functions in support of the goals and objectives of the area of assignment; and to provide information and assistance to the public regarding Housing Authority policies and procedures. To support the members of the management team in various administrative areas.

Essential Functions:

1) Perform a variety of complex administrative, secretarial, and/or clerical duties in support of executive management and the organization as a whole.

2) Obtain third party verification of income, expenses and assets for annual and interim changes.

3) Collects, reviews, and verifies documentation to ensure applicants meet HUD standards, such as; family composition, income, asset and expense information, citizenship, background information and reasonable accommodations.

4) Provide support to front desk during lunch, breaks or time off.

5) Review, research and summarize a variety of fiscal, statistical and administrative information; coordinate and participate in the preparation of various files, memoranda and correspondence of a legal, technical, or confidential nature.

6) Screen office, telephone calls and e-mails; respond to complaints and requests for information on regulations, procedures, systems, and precedents relating to assigned responsibilities; Prepare and scan highly sensitive and confidential files for Housing Specialists or management.

7) Serve as liaison for the Housing Authority; answer questions and assist in resolving sensitive and controversial issues.

8) Attend and participate in in professional group meetings; stay abreast of new trends, innovations and legislation in the field of housing and social services.

9) Conduct meetings with applicants and/or tenants related to housing programs.

10) Perform a variety of the full range of general clerical duties including filing, record keeping, data processing, and dictation/transcribing.

11) As assigned, oversee and review the work of office staff; provide training as necessary; provide information on office procedures; respond to and resolve inquiries; recommend improvements in workflow, procedures and use of equipment and forms.

12) Perform related duties and responsibilities as required.

Knowledge of:

  • Federal, state, and local rules and regulations governing the Housing Authority program.
  • Principles and practices specific to organizational policies and procedures.
  • Methods and techniques of data collection, research, and report preparation.
  • Modern office procedures, methods and equipment including computers, scanners, and Microsoft Office Suite.
  • Principles and practices of records management.
  • Principles of business letter writing and report preparation.
  • English usage, spelling, grammar, and punctuation.
  • Safety awareness and emergency protocols.
  • Understand and adhere to HUD policies and procedures and incorporate them with the PHA Administrative Plan and/or Admissions and Continued Occupancy Policy, as well as other organizational policies and procedures.

Ability to:

  • Interpret and apply pertinent Federal, State, and local laws, codes, and regulations as well as Housing Authority policies and procedures.
  • Type and enter data at a speed necessary for successful job completion.
  • Organize, schedule, and execute assignments independently.
  • Provide support and/or assistance to other departments as needed.
  • Prepare clear and concise administrative reports as directed.
  • Communicate clearly and concisely, both orally and in writing; ability to effectively interact with a diverse tenant and landlord population.
  • Establish and maintain effective working relationships with those contacted in the course of work, including Housing Authority officials and the public.
  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities.


Equivalent to the completion of the twelfth grade supplemented by additional specialized training in secretarial sciences, accounting, or other related fields.


Three (3) years related experience and training to include administrative, secretarial, and/or clerical experience


Office environments; exposure to computer screens, keyboards

Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, and walking and bending for extended periods of time.

Job Type: Full-time

Pay: $2,918.93 - $3,650.40 per month


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • Customer service: 1 year (Required)
  • clerical experience or related: 1 year (Required)

Work Location: In person

Job Location

Colorado Springs, CO

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